Return, Refund & Exchange Policy
Effective Date: 10 June 2026
Last Updated: 10 June 2026
1. Important Notice
At ShoeSale, we primarily sell discounted, clearance, stock-lot, and sale footwear products. Many of these products may contain minor or major defects, quality issues, size variations, color variations, finishing imperfections, packaging damage, manufacturing defects, or other product-specific issues.
For this reason, all products sold on ShoeSale are offered at heavily discounted prices and are sold strictly on an “As Is”, “Where Is”, and “At Buyer’s Risk” basis.
Customers are strongly advised to carefully read all product descriptions, specifications, disclaimers, and policies before placing an order.
By placing an order on our website, you acknowledge and agree that you fully understand the nature of the products being sold and accept all associated risks.
2. No Return Policy
All products sold through ShoeSale are Non-Returnable.
Once an order has been placed and delivered, it cannot be returned under any circumstances, including but not limited to:
- Change of mind
- Size issues
- Fit issues
- Comfort issues
- Color differences
- Quality concerns
- Manufacturing defects
- Cosmetic defects
- Packaging damage
- Personal preferences
- Product expectations not being met
- Minor or major product imperfections
No return requests will be accepted after delivery.
3. No Refund Policy
All sales made through ShoeSale are final.
We do not offer refunds for any product after an order has been placed and processed.
Customers shall not be entitled to a refund for reasons including but not limited to:
- Product defects
- Quality concerns
- Size mismatch
- Style dissatisfaction
- Color variation
- Material variation
- Product condition
- Personal preference
- Delay caused by courier partners
- Any issue disclosed or not disclosed in product descriptions
All purchases are made voluntarily and at the customer’s own discretion and risk.
4. No Exchange Policy
ShoeSale does not provide exchanges under any circumstances.
Products cannot be exchanged for:
- Another size
- Another color
- Another design
- Another model
- Store credit
- Alternative product
All orders are considered final upon successful placement.
5. Product Condition Disclaimer
Customers acknowledge that products sold on ShoeSale may include stock-lot, clearance, discounted, warehouse-held, or sale inventory.
Such products may contain:
- Minor defects
- Manufacturing variations
- Cosmetic imperfections
- Stitching variations
- Color differences
- Material inconsistencies
- Packaging damage
- Size variations
- Surface marks
- Other visible or non-visible defects
The presence of such issues shall not constitute grounds for return, refund, replacement, compensation, exchange, or legal claim.
6. Customer Responsibility
Before purchasing any product, customers are responsible for:
- Reviewing product descriptions
- Reviewing sizing information
- Reviewing product images
- Reading all policies
- Understanding the non-returnable nature of products
- Determining whether the product is suitable for their intended use
If you are uncertain about any aspect of a product, please contact us before placing an order.
7. Limitation of Liability
To the maximum extent permitted under applicable law, ShoeSale, its owners, employees, affiliates, representatives, agents, and associated persons shall not be liable for:
- Product defects
- Manufacturing defects
- Quality issues
- Size issues
- Fit issues
- Product performance
- Customer dissatisfaction
- Indirect losses
- Consequential losses
- Special damages
- Incidental damages
By purchasing from ShoeSale, customers expressly agree that all purchases are made entirely at their own risk.
8. Order Cancellation
Orders may only be cancelled before dispatch, subject to approval by ShoeSale.
Once an order has been shipped, dispatched, or handed over to a courier partner, cancellation requests will not be accepted.
9. Acceptance of Policy
By accessing the website and placing an order, you confirm that:
- You have read this policy in full.
- You understand that all products are sold on a final-sale basis.
- You understand that products may contain defects or imperfections.
- You agree that products are non-returnable, non-refundable, and non-exchangeable.
- You voluntarily accept all risks associated with your purchase.
10. Contact Information
ShoeSale
Email: 12throyce@gmail.com
Address:
Sikandra, Agra-282007
Uttar Pradesh, India
Website: https://shoesale.online/
If you have questions regarding a product, please contact us before placing your order.